The Challenge
Hidden Errors.
Lost Revenue.
Fragmented data and manual workflows hide discrepancies, delay reporting, and create unnecessary revenue loss and operational risk
Data mismatches across PMS, channels, and processors
Reservation and folio discrepancies
Commission, tax, and fee miscalculations
Settlement and chargeback exceptions
Limited visibility into property performance
Inconsistent financial reporting and controls
The Solution
Harmonate Connects What Matters
Harmonate reconciles every transaction, validates financial performance, and delivers real-time visibility so operators can drive accuracy, control costs, and maximize revenue
End-to-End
Reconciliation
Validate every transaction
across the guest journey
Performance
Intelligence
Track revenue, ACR,
RevPAR, and other KPIs
Revenue Accuracy
Identify discrepancies and
prevent revenue leakage
Audit-Ready
Maintain complete
transaction traceability
Operational Control
Strengthen property level
financial controls
Exception
Management
Detect issues early and
resolve with workflow
The Challenge
Hidden Errors. Lost Revenue.
Fragmented data and manual workflows hide discrepancies, delay reporting, and create unnecessary revenue loss and operational risk
The Solution
Harmonate Connects What Matters
Harmonate reconciles every transaction, validates financial performance, and delivers real-time visibility so operators can drive accuracy, control costs, and maximize revenue
Automated
Reduce manual work and
eliminate spreadsheets
Transparent
Full visibility across cash
accounts and systems
Audit-Ready
Complete documentation
and approval history
Controlled
Structured workflows
and financial controls
Revenue Accuracy
Identify discrepancies and prevent revenue leakage
Audit-Ready
Complete documentation
and approval history
Automated
Reduce manual work and
eliminate spreadsheets
Transparent
Full visibility across cash
accounts and systems
End-to-End Reconciliation
Validate every transaction across the guest journey
Performance Intelligence
Track revenue, ACR, RevPAR, and other KPIs
Audit Ready
Maintain complete transaction traceability
Exception Management
Detect issues early and resolve with workflow
Data mismatches across PMS, channels, and processors
Reservation and folio discrepancies
Commission, tax, and fee miscalculations
Settlement and chargeback exceptions
Limited visibility into property performance
Inconsistent financial reporting and controls
Operational Control
Strengthen property level financial controls
Core Capabilities
End-to-End Hospitality Reconciliation and Performance Management
PMS-to-Accounting Reconcilliation
Ensure accurate alignment between PMS and accounting records

Payment Processor Reconciliation
Reconcile authorizations, settlements, fees, and chargebacks
Reservation & Folio Reconciliation
Validate reservations, folios, adjustments, and charges

OTA Commission Validation
Verify commission amounts and ensure accurate remittances
Revenue Recognition Verification
Validate revenue recognition timing, amounts, and performance
Settlement Validation
Reconcile payouts, bank receipts, and property settlements
Refund Reconciliation
Track refunds, voids, and adjustments across all systems

Tax & Fee Reconciliation
Ensure tax, resort fee, and surcharge accuracy across transactions
Chargeback & Dispute Monitoring
Monitor chargebacks, disputes, and resolution outcomes
Exception Identification & Workflow Management
Identify discrepancies and manage resolution with structured workflows
Enforce controls, approvals, and policies across all properties
Property-Level Financial Controls
Audit-Ready Transaction Traceability
Maintain complete documentation and transaction lineage
Core Capabilities
End-to-End Hospitality Reconciliation and Performance Management
Automated Transaction Matching
Match transactions across banks, processors, and financial systems with minimal manual effort
Exception
Management
Identify breaks immediately and route them through structured workflows
Bank & Processor Reconciliation
Reconcile activity across all cash sources from a centralized plaftorm
Cash Position
Visibility
Monitor balances, outstanding items, and risk exposure in real time
Variance
Resolution
Investigate and resolve discrepancies before they impact reporting


Banks
Payment Processors
Financial Systems
Payment Processors
Payment Processors
Automated Transaction Matching
Match transactions across banks, processors, and financial systems with minimal manual effort
Exception
Management
Identify breaks immediately and route them through structured workflows
Bank & Processor Reconciliation
Reconcile activity across all cash sources from a centralized plaftorm
Cash Position
Visibility
Monitor balances, outstanding items, and risk exposure in real time
Variance
Resolution
Investigate and resolve discrepancies before they impact reporting
Financial Systems
Exception
Management
Identify breaks immediately and route them through structured workflows
Bank & Processor Reconciliation
Reconcile activity across all cash sources from a centralized plaftorm
Cash Position
Visibility
Monitor balances, outstanding items, and risk exposure in real time
Variance
Resolution
Investigate and resolve discrepancies before they impact reporting
Audit-Ready Transaction Traceability
Maintain complete documentation and transaction lineage
Enforce controls, approvals, and policies across all properties
Property-Level Financial Controls
Exception Identification & Workflow Management
Identify discrepancies and manage resolution with structured workflows
Refund Reconciliation
Track refunds, voids, and adjustments across all systems
Settlement Validation
Reconcile payouts, bank receipts, and property settlements
Chargeback & Dispute Monitoring
Monitor chargebacks, disputes, and resolution outcomes

Tax & Fee Reconciliation
Ensure tax, resort fee, and surcharge accuracy across transactions
Revenue Recognition Verification
Validate revenue recognition timing, amounts, and performance

OTA Commission Validation
Verify commission amounts and ensure accurate remittances
Reservation & Folio Reconciliation
Validate reservations, folios, adjustments, and charges

Payment Processor Reconciliation
Reconcile authorizations, settlements, fees, and chargebacks
PMS-to-Accounting Reconcilliation
Ensure accurate alignment between PMS and accounting records
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Workforce Optimization
Property Management System (PMS) Reconciliation & Performance

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Part of the Operational Automation Solution
Connected Products. Smarter Operations.
PMS Reconciliation & Performance is part of the Operational Automation Solution—bringing workforce standards, scheduling, and operational intelligence together to optimize labor and improve property performance


Workforce Optimization

Account Reconciliation
Property Management System (PMS) Reconciliation & Performance
Payment Intelligence







