The Challenge
Hidden Errors.
Lost Revenue.
Fragmented data and manual workflows hide discrepancies, delay reporting, and create unnecessary revenue loss and operational risk
Data mismatches across PMS, channels, and processors
Reservation and folio discrepancies
Commission, tax, and fee miscalculations
Settlement and chargeback exceptions
Limited visibility into property performance
Inconsistent financial reporting and controls
The Solution
Harmonate Connects What Matters
Harmonate reconciles every transaction, validates financial performance, and delivers real-time visibility so operators can drive accuracy, control costs, and maximize revenue
End-to-End
Reconciliation
Validate every transaction
across the guest journey
Performance
Intelligence
Track revenue, ACR,
RevPAR, and other KPIs
Revenue Accuracy
Identify discrepancies and
prevent revenue leakage
Audit-Ready
Maintain complete
transaction traceability
Operational Control
Strengthen property level
financial controls
Exception
Management
Detect issues early and
resolve with workflow
Core Capabilities
End-to-End Hospitality Reconciliation and Performance Management
PMS-to-Accounting Reconcilliation
Ensure accurate alignment between PMS and accounting records
Payment Processor Reconciliation
Reconcile authorizations, settlements, fees, and chargebacks
Reservation & Folio Reconciliation
Validate reservations, folios, adjustments, and charges
OTA Commission Validation
Verify commission amounts and ensure accurate remittances
Revenue Recognition Verification
Validate revenue recognition timing, amounts, and performanc
Settlement Validation
Reconcile payouts, bank receipts, and property settlements
Refund Reconciliation
Track refunds, voids, and adjustments across all systems
Tax & Fee Reconciliation
Ensure tax, resort fee, and surcharge accuracy across transactions
Chargeback & Dispute Monitoring
Monitor chargebacks, disputes, and resolution outcomes
Exception Identification & Workflow Management
Identify discrepancies and manage resolution with structured workflows
Enforce controls, approvals, and policies across all properties
Property-Level Financial Controls
Audit-Ready Transaction Traceability
Maintain complete documentation and transaction lineage
.png)
Workforce Optimization
Property Management System (PMS) Reconciliation & Performance
